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Submit a manual check

Submit a manual check for our support team to process.

Written by Grace Ndabananiye

We've now moved our manual check process from email to our Access Digital Assistant.

Please follow the steps below on how to submit your manual check:

  1. Select Send Us a Message, then click Check Processing.

  2. Follow the prompts provided.

Once you've completed the prompts, the check is then submitted to our support team to process.

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