If you’re unable to log in because the Access Screening system is down, we’ve introduced a contingency process to alert the support team and ensure the issue is resolved as quickly as possible.
To report this, please follow the steps below:
Load the Access Screening Help Centre.
Click the Access Digital Assistant
icon.Select Ask a question then click I can't access my account.
Enter your work email address.
This is then raised with our support team, and we will reach out to you as soon as possible.