We're enhancing your support experience with the Access Digital Assistant, designed for instant, seamless assistance.
You can ask questions directly and get immediate answers. For more complex queries, our dedicated support team is still available and more than happy to assist you.
You can easily reach them through the Access Digital Assistant.
Achieve more from Access Screening
Instant assistance: Get quick answers to common questions directly in your software.
Convenient access: Access our large collection of knowledge base articles without leaving Access Screening.
24/7 availability: The Digital Assistant is always online, ready to help anytime.
Online cases: If you need further help, easily convert your conversation into a support case without leaving the platform.
Use the Access Digital Assistant
To use the Access Digital Assistant, follow the steps below:
Log in to Access Screening.
Click the Access Digital Assistant icon in the bottom right corner.
Click Ask a question, then select Support.
Type your message and review the answer.
If the response was helpful, let the Access Digital Assistant know. If not, leave your feedback with the Access Digital Assistant.
Your feedback is invaluable to us, so please share it after using the Access Digital Assistant to help us continue improving.