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Access Screening tab not loading

Access Screening platform is loading a blank page or is taking a long time to load, follow the steps below.

Alex McGowan avatar
Written by Alex McGowan
Updated over a week ago

If you're having issues with getting Access Screening to load in Access Evo, you need to reload the Screening tab by following the simple steps below:

  1. Click the three dots image.png on the Screening tab.

  2. Select Close, then click Access Button .

  3. Select the Screening image.png icon.

If you're still having issues with getting Access Screening to load, please delete your cache and cookies and follow the steps above again.
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If this issue continues after you have followed the above steps or you are getting a bad gateway continuously, please raise a case, and one of the team will get back to you as soon as they can.

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